I found Baby Concierge invaluable especially following the premature birth of my son. Fortunately I had visited the showroom beforehand, so it was only a matter of making my selections. In addition the staff were extremely responsive and thorough. I have since recommended their services to numerous expecting mothers

Ryan Allen

As we had no idea what was needed to be well equipped for our first baby, Baby Concierge was a huge help. The service we received was excellent and we felt we were well informed about what to purchase but the sales process was never pushy. We have recommended Baby Concierge to many of our friends already.

Emma Prunier

Thank you so much for all your help. Your product knowledge was invaluable. Your patience, care and consideration for 2 very indecisive people was great. I just wish I'd known about Baby Concierge first time around.

Sam and Gary Margo

As first time parents we found your service invaluable. We had no idea what we really needed nor how any of the equipment worked. Without your help we may have purchased all sorts of "extra" stuff. Thank you.

Scott and Penny Bower

To go to Baby Concierge when I found out that I was expecting twins was a no brainer! The service was great and always with a smile - even though I probably drove them mad! I would not hesitate to - and already have recommended

Suzanne Peters

Baby Concierge is a fantastic service. As a first timer I had no idea what I needed. A couple of hours with BC meant I was sorted with everything from cot to muslin cloths. I loved the CD with all the options we discussed - I never felt pressure to buy anything and everything and I felt you were really helping me with what I actually needed, Delivery was fantastic - I was induced early and BC were great in getting eveyrthing to me with very little notice. The couple of things which weren't yet ready, soon were - and BC kept me up to date with delivery expectations. The best thing though, is that I have used absolutely everything I bought. BC were spot on with their advice!! Thanks a million - I'll be back when we hit the teething / solids stage!

Vanessa Zampiga

A.friendly, efficient, hassle free service. Good, solid advice, impartial and in the best interests of baby and parents. Varied choice of brands to choose from. We were clueless as to what we would need to equip ourselves for parenthood. Baby Concierge gave us all the solutions and time we needed to then decide upon what we wanted for the baby and for our lifestyle. We have recommended the service to many people and will be using it again!

Gillian and John Ridley Whittle

You brought much needed calm and insight when both were lacking. You indulged me when which buggy to buy seemed the most important decision I would ever make and carefully explained the various pros and cons. Best of all, if you're working leading up to the birth, virtually all the choosing and organising can be done by email. Thank you!

Alison

I thought the service was really good and have recommended it to a few people. The entire consultation was great and made everything much easier. Wil definitely use you guys in the future! Thanks for all your help.

Katie Hilton

It was very helpful for us totally clueless 'parents to be' to have you lead us through the huge amount of paraphernalia needed for a baby. We couldn't have done it without you! Thanks .

Charlotte, Chris and Felix

Fantastic service and products. They know their products from first hand experience and you don’t feel they are trying to sell you the most expensive but the best value for money. I have been recommending all my friends

Tanya Savage

Friendly, helpful advice to clueless parents to be. I learnt so much from Baby Concierge and my husband even enjoyed spending the money on shopping we bought! Thanks loads you are great.

Jo Wilson

Thanks for your help - a truly invaluable service - it was a huge weight off my shoulders to order the stuff for my baby at such a busy time when I was still working and unable to get round the shops (due to bad back) and building an extension to our house!

Emma Collins

We had a wonderful, very reassuring morning with Kamilia who gently took us through things we’d need without overwhelming us. We came away thinking how fab not to be darting back and forth to shops here, there and everywhere. The beauty of Baby Concierge is everything - all totally tried and tested quality – is there (and varieties to choose from too!) Five stars *****! Many, many thanks.

Sarah and Luke Oubridge

The services of Baby Concierge were amongst the best use of my time during my pregnancy! Their product advice was direct and helpful and they responded quickly to all our queries. Most of all, we love everything we bought!

Lindsay Patrick

Very good service for first time parents. One meeting and one delivery is all it took. Baby Concierge (Kamilia) was very helpful in explaining all the options and demonstrating items, giving informed opinions and feedback. All items chosen were delivered in one go on time. Many thanks.

Eric and Nina Delangle

Baby Concierge saved us loads of time. We were able to look at all the items we were considering and get them all under one roof. All our questions were answered and the advice given has proved to be invaluable. We have since ordered extra items which were delivered within 24 hours. If you are having to work until the last minute (or even if you are not), the service offered by Baby Concierge is invaluable

Natasha Wong and Greg Campbell

We enjoyed the first meeting very much as we learned a lot about what is available in the market. Everything we ordered was in good conditions and you dealt with some inconveniences due to other company’s delivery policies well. I like every product we got from you even though, at first I was disappointed that some of them seemed plain (eg blankets). These, down the road proved to be the most practical! I would suggest that comments regarding why you recommend certain products over others available on the market would be helpful to avoid misunderstandings when delivery takes place, otherwise we were very satisfied.

Natalia Zarate

Having a baby for the first time, I found all the choice in the high street shops overwhelming! Going to Baby Concierge took all the worry and heavy leg work away completely. You are confident, professional and reassuring which is just what I needed. Thank you

Nicola Rodgers

It is invaluable being able to receive sound advice from you and advice which is genuine rather than based on what we should buy! Your products are very well selected and I have received many compliments on them as well as finding them to be good. It’s as if you have already done all the research so I know I’m buying the best item in the range (not necessarily the most expensive but the best in terms of use) also, your prices are surprisingly competitive which is great! It was also so much more enjoyable for my husband to visit you for our pre-baby consultation. We had a 2 hr John Lewis consultation (before we found out about you) which was torture for him and not much better for me! Too hot, heavily pregnant, busy, nowhere to sit down… Finally, I love your new showroom – much more space! Good luck as you expand, I’ll be back!!

Kirsty Ions

A really fantastic service. I didn’t have a clue where to start and everything Caroline recommended was spot on. Additionally as my baby was breech I had to have a C-Section which brought my due date forward – everything was delivered a week ahead of schedule for me. Many thanks.

Deborah Done

Absolutely faultless. When I was pregnant I felt the choice out there was daunting and kept walking out of baby shops feeling totally overwhelmed. The timesaving element was obviously fantastic but mostly it was the choice you provided coupled with good advice. Now that I’ve had a couple of weeks at home with the baby, I can confidently say I’ve used everything I bought and loved it and had lots of compliments from friends as much of the stuff is not in the normal baby shops. Good luck with a great business idea and thank you!

Andrea Manning

Baby Concierge was absolutely fantastic, informative, helpful, efficient and very friendly. We would highly recommend them to anyone. It took the hassle and confusion out of the process of getting equipped for your first baby – without having to go anywhere near the West End or Brent Cross!

Jo Wise

An extremely useful service, it tool the hassle out of shopping for baby things and saved us many valuable weekends. The advice on the products was very practical and we have used everything we have bought so far. In addition, our baby arrived unexpectedly early but Baby Concierge managed to deliver most of the essentials within two days. We have already recommended Baby Concierge to our friends and anyone who would listen!

Jinny & Shy Jackson

Very professional one stop shop for all our baby needs. Good advice and follow up with CD Rom to let you choose at your leisure. I would highly recommend them – especially for first time parents like us!

Chiku Bernardi

Baby Concierge provided a fantastic service giving great advice, product searching, gift list and support. We highly recommend Baby Concierge and have already done so.

Lindsay and Jonathan Wiltshire

A wonderful service – even though I thought I knew the best products out there, Baby Concierge came up with unexpected delights of items that I never would have found. My friends ask me where I bought some item, and I just reply “Oh my Baby Concierge bought it for me!”

Wendy Osbourne

We can't imagine the last six months without Caroline, not only for the products but also for the recommendations such as ante-natal and first aid courses. She has an excellent knowledge of what's out there and she advised us on items we didn't even know existed and against unnecessary products. She is very efficient and accomodating and we will continue to rely on Baby Concierge in the years to come.

Merlina Dymoke White

Baby Concierge provided a wonderful service for me. As I have 2 other children, I didn't have time to shop around. Baby Concierge were so professional and were completely up to date with all the products on the market. They were sympathetic to my own personal situation and as a result, offered me practical advice, and recommended products suitable to me. Their considered approach was so different to some of these companies that tend to recommend the 'newest' or most pricey option. I would 100% recommend Baby Concierge to friends and family and would certainly use them again.

Katie Cooper

I highly recommend any busy mother-to-be to employ the services of Baby Concierge. Not only was Caroline very knowledgeable and helpful, I found her approach friendly and professional without being pushy. There are so many different brands and products on the market, that the prospect of preparing for the arrival of a baby can feel confusing and daunting. Using Baby Concierge made the whole experience enjoyable and stress free. Lucia Vega I found this service fantastic! Although not a first time mother, the advice on all the latest products on the market (e.g. bottles, sterilisers, prams/pushchairs, monitors etc) was invaluable and spot on. Caroline came to me at my office which was a huge help and was always available on the phone to send me last minute necessities and even offer advice on pram assembly! I have recommended this service to all my friends and colleagues and shall be using it again and again as my babies (twins) grow up!

Caroline Pattison

My husband and I were expecting our first baby and had no idea what we needed or what products may suit us best. Baby Concierge provided us with a knowledgeable, professional and above all a pressure free service which took much of the mystery and confusion away from this process. We would not hesitate to recommend Baby Concierge to any expecting mother to be. It should be of particular interest to anyone who is time poor and yet interested in knowing the spectrum of products available.

Jacqui Cormack

We would like to thank Caroline for her expert advice in helping us to decide which items would best suit our needs and for having a great range of products, We loved the fact that a lot of items aren’t so available in “regular shops”. Caroline has tremendous knowledge and will always ensure every question or query is answered. Her aftercare has been first class and the packaging of gifts very tasteful. The extra info she provides is extremely useful. We should definitely recommend Caroline and use Baby Concierge next time.

Claudine Mark

I wanted to let you know that I think your service is excellent and I will be recommending Baby Concierge to all my friends. Sadly we are in the process of leaving London for pastures new but if you ever set up in the West Country do let me know!

Antonia

Thank you for providing such a useful service even for a second time parent. Your research was accurate and invaluable and helped us find the right products for our needs. Your service has saved us time and hassle and has been a pleasure to use

Nicki Tiefenbrun

Excellent service throughout – from advice from an experienced mother through to professional follow up and convenient delivery, we could not have been happier. It was great to discuss what we needed in comfort - Marcus would never have come to John Lewis or department stores for a two hour appointment and he was happy to go to Baby Concierge and was even happy to have been there! The lists were comprehensive and products well chosen. Thanks again

Sacha Anselm

We found the Baby Concierge service extremely useful. Becoming parents for the first time is bewildering enough an experience as it is, so Baby Concierge gave us a good start on what to buy and why. The ordering process was efficient and swift and delivery seamless! Thank you for making life just a little bit easier!

Helen and Julian Dexter

Thank you! You were wonderfully kind, knowledgeable, thorough and attentive. We were particularly grateful that you were able to help us catch the cut off point for the Bugaboo Frog and were touched by the fact that you and Nick brought around our stuff personally. We will definitely recommend you!

Josephine and Jeremy Gordon

Thank you for all your help and patience. As you know we had no idea what we needed, or how it worked, but you made all the right decisions for us and have helped us out tremendously. We have recommended Baby Concierge to all our friends. It is a must for all working mothers and also for those with more time on their hands. We are pleased we waited to have a baby until Baby Concierge was up and running!

Lucy and David Leigh

Dear Baby Concierge - It is a pleasure to give a bit of feedback on your service. We were very impressed with the individual attention we got and with the quality of recommendations and ultimately the products!! Being first time parents, we were completely lost in the amount of info out there but the visit to Baby Concierge made it all a lot clearer. Most importantly, with our jobs we just could not afford to spend hours running up and down Oxford Street so Baby Concierge was ideal. Our visit on the weekend and all goods safely delivered in one go! We would not hesitate to recommend Baby Concierge to any parents to be.

Natalia and Igor Krol

Excellent, efficient service which made my pre baby preparation very simple and fun! Thanks very much for all your help and I look forward to hearing from you, with your excellent suggestions for when the baby reaches 3-4 months!

Caroline Rainbird

Baby Concierge came highly recommended to me and despite the short notice, I managed to get all my baby essentials delivered before my due date! Friendly, invaluable service, quick response with excellent knowledge about items. I would highly recommend Baby Concierge to all my friends!

Suzanne Hughes

Fantastic service - very bespoke to customers' needs. Also very flexible and turned around order very quickly. Thanks!

Philippa Pearson

I would definitely recommend Baby Concierge to anyone who wants advice on all the products available for babies - which can be overwhelming for a first time mum. Furthermore, I had complications during my pregnancy which meant I had to be in hospital for the last month when all I wanted to do was prepare for the new arrival. Caroline went to the trouble of coming to the hospital to talk me through everything I may need. It took all the stress out of my situation and the service and delivery was excellent. Thank you for all your help. Although some people might love the endless trips to John Lewis - I really welcomed dealing with one person who could advise me on everything I needed. It was a very stressful time being in hospital and you genuinely made all the preparations so much simpler. Thanks again.

Jo, Colin and Olivia

Both Caroline and Emma have been really helpful and the products recommended are of good quality and reasonable prices. Definitely recommended.

Cynthia Kung

Baby Concierge has been a life saver for my partner and myself. The thought of having to visit a million different shops trying out various buggies, car seats, slings, cribs etc was more than we could comprehend. Baby Concierge took away all that hassle and in one hit we managed to cover everything in a friendly, relaxed environment with the honest advice from an experienced mother. It was especially useful to be able to road test the equipment outside on different surfaces getting a really good feel for its abilities. The convenience of having everything delivered to your door and knowing that we can call to order other products if and when we need them makes this service really outstanding. Don’t have a baby without it!

Client wishes to remain anonymous

We would not hesitate to recommend Baby Concierge to our friends. Caroline's advice, support and patience made buying an enjoyable experience. Her after sales care is also excellent. Ten out of ten all round. Thank you!

Dalia and Avi Leaf

Unique Products. Great Advice. A great service for new mums and dads! Thank you.

Lucy and Tim O'Connor

Baby Concierge have provided us with an excellent and reliable service, which has totally allowed us peace of mind and ease when deciding on the multitude of things we needed to buy for our twins!! Their advice was great and they were always happy to answer my questions, no matter how many of them I asked!! We would highly recommend using Baby Concierge for a "stress free" approach to baby shopping!

Louise Obadia

A friend told me about Baby Concierge. I was working full time and didn't want to spend my weekends visiting all the various shops for different baby products. Having a consultation made everything so easy and was very informative. All areas are covered, there is nothing Baby Concierge don't think of. The service is fantastic and I feel I can call at any time with any queries. I'll certainly be using them again and have already recommended them to several friends. It is a great comfort to have a service like this, especially when you are expecting your first baby.

Gill Allis

Thank you so much for a great service. It really helps to have someone around to advise and recommend on products I have never used before! I intend to use your services again in the future. Thank you once more.

Tamara Berger

I can't imagine how we would have arranged everything without the help of Baby Concierge. A one stop shop for everything we needed, great advice and fantastic service. I would thoroughly recommend the service to any new mum and dad.

Jackie Cleveland

It was fantastic to have a one stop shop which combined both stylish and practical products. It saved us literally hours of traipsing round nursery shops. Caroline's knowledge of the best baby products was also very helpful and her advice made narrowing down the often bewildering array of options a lot easier. Everything was delivered on time and Carolins and her team were very patient on the couple of occasions where we changed our mind and wanted to return something. I've been recommending Baby Concierge to parents to be I know a lot!

Liat and Dhaval Joshi

Baby Concierge really takes care of everything! Extremely useful if you have no idea what you'll need for your first baby or simply if you need practical tips on what to spend your budget on! Thank you!

Mr & Mrs De Bustis Figardia

Baby Concierge was a life saver as I was expecting twins. It took the hassle out of going round various shops and the CD Rom was fantastic. Nothing was too much trouble for Caroline. She has been an amazing help and I will be recommending Baby Concierge to all my friends.

Nikki Bull

Everything I got from Baby Concierge was very useful to me. I would advise anybody to go to the show room. What I liked especially was that as well as all the 'regular' stuff, they had unusual things with funky designs but practical, such as: changing mats, cosy baby going home wrap, fleece feeding pillow, fabulous baby bags for going out. I'm very keen to get more ideas for when my daughter is older.

Christiane Elsenbach

As a first time parent, I had little idea as to what I should be thinking about buying in preparation for the arrival of my baby. Baby Concierge simplified the process, not by advising me of the products available – across the entire spectrum of baby products – and allowing me to decide what I did and did not require for my baby, often bringing my attention to items I didn’t even know existed but which have already proved extremely useful. Thank you Baby Concierge for giving me many less things to have to think about.

Amanda McManus

I am very very happy with the service provided by Baby Concierge. Caroline ially in helping me choose a pushchair that would suit my lifestyle needs. Most importantly, never did I feel that she was trying to sell to me items that may not be needed. I will definitely recommend their services to friends.

Shu-Chu Huang

The service provided by Baby Concierge was first-class. All the items we ordered arrived on time and met our expectations. Caroline’s knowledge of the ranges of product was very impressive and helpful to us. The idea of an all embracing baby shopping service is excellent and we have had no hesitation in recommending it to all our expectant friends! We were particularly impressed with the personal attention and found that Baby Concierge were always responsive beyond the call of duty.

Rajinder Bassi and Cam Brockie

Baby Concierge really made my life a whole lot easier, especially as I was expecting twins! I didn't know where to begin, and Caroline went through everything step by step. The CD Rom was invaluable, especially when it came to discussing everything with my husband. I would have no hesitation in recommending Baby Concierge to anyone.

Gayle Norton

Baby Concierge provided us with a personalised and excellent service. This has been brilliant for us as both working full time and moving house would have made it difficult for us to go to all of the various shops. Also being first time parents I had no idea what I needed. Baby Concierge provided a very high level of consultancy which meant I had everything I needed for our precious daughter when she arrived home from hospital. Thanks for making our lives much easier!

Nicola and Michael Dryden

A great service! Baby Concierge offered fantastic advice when I was totally bewildered about what I needed. Great or evaluating the necessities and separating them from optional extras. No pressure to buy and a lovely atmosphere. I'd highly recommend it!

Mishal Husain (BBC1 Breakfast News Presenter)

Baby Concierge is a convenient, care free and friendly way to shop for your baby. They offer an invaluable and friendly service, giving the best advice from first hand experience. For those, who, like me, are overwhelmed by all the different products and choices out there, then what better way to do it all under one roof with the help of a true professional! Thanks Caroline and all at Baby Concierge.

Charlie Brooks ('Janine' - ‘Eastenders’)

We have both been extremely happy with the service we received from Baby Concierge. Caroline's very helpful advice guided us through a huge range of products and was invaluable in helping us decide what to buy. We never felt pushed into making unnecessary purchases - everything we bought has been put to good use. We would definitely recommend Baby Concierge to other first time parents-to-be. It saved a huge amount of time and energy and avoided the otherwise inevitable ten trips to John Lewis!

Christine and Mark Hall

We could not have managed without Baby Concierge. At every stage they were friendly, helpful, charming and very concerned to make sure we were 100% happy. They even helped us by arranging special deliveries! We would not hesitate to recommend Baby Concierge to any parents to be.

Graham and Havi Jaffe

Baby Concierge fulfilled a service hard to find in the market and we felt well advised as new parents in the "jungle" of baby products. A helpful service we would recommend.

Mr and Mrs Adamski

Thanks for your wonderful service. We really love the idea of your door to door service. Saves us the hassle of running around town. Hope your business continues to expand and prosper!

Moti Jungreis and Nora Voon

This is a great service for anyone who left things late and doesn't want to traipse round the shops, or anyone who wants advice on the bewildering range of products available. It was great to know that everything was sorted, and very exciting to have lots of beautifully wrapped products delivered. Thank you!

Sarah Davies

Baby Concierge provided a wonderful personalized service for the dazed and confused first timer like myself, saving me hours trawling through shops and making unnecessary purchases. What a great idea – I wouldn’t hesitate recommending it. Thanks Caroline.

Kacey Ainsworth (‘Little Mo’ – Eastenders)

Just wanted to drop you a note to say we have really enjoyed our experience with you - I don't think we even know how much stress and worry you saved us. Melanie and I have both been spreading the word to all who will listen!

John Butler

I can't thank you enough for all your help and would like to say how impressed I was by your company and service - I shall definitely recommend you.

Bella Maxwell

Thank you, very helpful in choosing products when timing was very tight and shopping became a real chore!

Teresa Olafsson

Baby Concierge proved invaluable to us – especially as our baby arrived unexpectedly early – and as a result Baby Concierge pulled out all the stops to ensure we had everything we needed when we got home from hospital. A first class service providing customer service of the highest level. There simply is no need to traipse around many different shops when pregnant when Baby Concierge offers such a fantastic one-stop shopping experience. Many thanks again, Caroline and Emma for all your help.

Anonymous

I have found the service to be very efficient and useful especially for ignorant first time mothers! As the prices don’t differ from ordinary shops, it really is only £50 for a full service which is very good value.

Jill & Robert Palmer

We used this service before the birth of our first baby and found it immensely helpful. We had done some research ourselves but wanted to speak to an independent company who could advise us on what we needed and what we didn’t. It is very easy to go into a high street store and end up with most of the baby equipment and not use it at all! We liked the fact that it was not a “hard sell” and we felt it was easy to keep to a budget. The prices are very competitive which always helps and it is great that everything is delivered. What is particularly nice is the products which the company has which you don’t see in every high street store. We would definitely recommend this service.

Georgie and Claude Herskovits

The service of 'Baby concierge' was fantastic. I will be recommending it to all pregnant friends who just don't have the time, or the energy, to tackle the big department stores after a hard day's work. At the time I was working either in Dartford or Battersea. Being able to meet with Caroline early evening in Hendon allowed me to avoid both Brent Cross and Oxford Street. Not having to worry about rush hour traffic or crowds made baby shopping a pleasure rather than a potential nightmare. Needless to say that the home delivery was considerably more practical than trying to transport anything myself.

Rachel Morris

I have been extremely happy with the service provided by Baby Concierge. Caroline provided me with sensible and helpful advice as to what equipment I needed when I started out. She tailored her advice to my individual circumstances so that, for example, I chose a lightweight easy folding pram as I was living in a first floor flat. Baby Concierge delivered the equipment. They have also provided excellent aftercare, sending off my pram for repair and providing me with a replacement pram during the repair process. Baby Concierge made choosing baby equipment easy and enjoyable and I would recommend them to everyone who is having a baby.

Clarissa and Dan Feldman